Convention Services

Registration Staffing

VisitPittsburgh is pleased to offer registration personnel to convention and seminar groups. Personnel are bonded, insured and uniformed. Personnel are qualified to perform cashiering and data entry needs as well as pre-registration, room monitoring, and perform as information table representatives. To guarantee VisitPittsburgh can provide the requested personnel, registration requests must be made in writing to the Convention Services Manager one month prior to start date. Please include the following information in your request:

  • Days and times personnel are required.
  • Where they are to report.
  • To whom they should report.
  • What job will be performed.

Convention Registration Contact

Paul Kemp, Convention Services Manager, VisitPittsburgh, Regional Enterpriser Tower, 30th Floor, 425 Sixth Avenue, Pittsburgh PA 15219; Phone: 412-281-0482, ext. 3143, Fax: 412-644-5512 e-mail: mailto:paul.kemp@visitpittsburgh.com/

Registration Policies

(Effective February 2009)

Minimum Hours

Please be advised that there is a four (4) hour minimum each day.

Hourly Rate

The hourly rates for registration personnel are as follows:

  • Non-computer, non-cashier positions, $18/hour
  • Computer, cashier and supervisor positions, $19/hour

Overtime

Charged when personnel work more than 40 hours in a workweek. The workweek starts on the first day of work. The standard rate is 1½ times the base rate. Double time applies of personnel scheduled on national holidays.

Breaks/Lunch

For every 4 hours worked, there is a 10-minute break. A ½-hour paid lunch break is given for personnel scheduled over 5 hours. If personnel work over 9 hours, a second lunch break is scheduled. Breaks should not be scheduled concurrently.

Invoicing

At the end of the scheduled work time, the meeting planner will be asked to sign a time sheet verifying the registration hours. The meeting planner is given the yellow copy for recordkeeping purposes. Invoicing for hours worked will be sent to the planner after completion of the event.

Cancellation

Should the meeting planner decide to cancel registration personnel less than 48 hours prior to the time scheduled, a 4-hour minimum fee will be charged for each person scheduled. Any cancellations made on-site fall under this policy as well.